Director, Service Operations
Diann joined UW System Administration in 2010 as the Director of Financial Reporting, and shortly thereafter was named to the position of Director of Shared Financial System (SFS) Operations. In 2014, she became the Director of the HRS Service Center, now known as Service Operations. In this role she has implemented significant process efficiencies and updated system functionality while increasing security and internal controls. Prior to coming to UW, Diann worked in the private sector for 18+ years in various roles, including leading both operational efforts and large system implementations.
Diann is a Certified Public Accountant and has extensive experience in the support and analysis of business processes. She has led multiple PeopleSoft implementations and upgrades in the areas of human resources and financials, and has had deep involvement in reporting, reconciliation and other applications.