Director of Business Services
Michael joined UW-Shared Services in October, 2019. He’s been involved in many phases of shared services from strategy and design to implementation and ongoing leadership of teams ranging from 20 to 150 people. Michael’s professional experience includes over ten years implementing and leading shared services teams in various private sector industries: hospitality, agricultural, manufacturing, oil & gas and automotive.
In addition, Michael brings strong process knowledge and experience in many business service areas, including financial reporting, accounts payable and receivable, general ledger accounting, travel and entertainment, cost accounting, procurement, payroll and fixed assets. His passion is understanding customer expectations and developing a customer service mentality within his teams, in order to deliver exceptional service.
Michael has a Bachelor of Liberal Studies from the University of Iowa and Master of Business Administration from Marquette University.