Service Operations provides payroll and benefits support to the 13 four-year institutions and 13 two-year branch campuses, plus UW System Administration.
Service Operations provides services to over 26,500 faculty and academic staff; 12,000 hourly employees; 26,000 student employees; and 2,800 fellow/scholars and research assistants. The annual payroll for the supported organizations is more than $2 billion.
In partnership with UW-Madison’s Department of Information Technology (DoIT), Service Operations provides and manages the PeopleSoft-based operating system for personnel, payroll and benefit data/processes for the University of Wisconsin System.
UW-Shared Services Service Operations supports a variety of functions, including:
- Time & Labor
- Absence Management
- Talent Acquisition Manager
- Foreign National Tax
- HRS Knowledge Base
- Data Warehouse
- HRS Training